Blog Archives - VTEX Voice Solutions Inc

Q: Unable to Upgrade to SpeechExec Pro X

Hi, If you try to unable to upgrade SpeechExec Pro X (Dictate or Transcribe) from a previous version of SpeechExec , I will show you a few ways to work around this. First off, if your SpeechExec Pro software is activated and working as expected, you shouldn't have any upgrade issues. If you try to upgrade to SpeechExec Pro X with an unactivated, older version installed, you will get an error and be unable to proceed. If your version of SpeechExec is activate and running, you shouldn't have this issue. We did recently have an issue where there was a licence error which put us in this scenario. The easiest workaround is to simply uninstall the existing version and then install SpeechExec X. Note you won't lose any of your settings. We've un into issues on Windows 10 where the uninstall button was greyed out in the Add/Remove programs in Windows. This prevented us from uninstalling the previous version. If you don't have some type of third party uninstaller such as Revo Uninstaller, you can also rename the existing SpeechExec Pro software program folder under C:\Program Files(x86)\Philips Speech folder to something different then run the installer again. Note that if you have other Philips software installed you may have other sub folders under the Philips Speech. You may just want to rename the specific program folder name. If you are running version 8.x, you should not lose your configuration settings unless you've made some odd configuration settings. If you are unable to work around this or have any other issues with SpeechExec software, please contact us and we'll help you out.

Q: How To Address Battery Issues with Olympus DS-9000 and DS9500 Digital Recorders

Hi, We've had some issues with some of the new DS-9000 and mostly the DS-9500s where the batteries, the LI-92B, appear to be defective or dead. Although we have had a few that have actually been defective, we've found that most of them just need to "reactivated" for lack of a better term. The way we've been able to recover these batteries is by inserting them into the unit, connecting the Micro-USB cable directly to the unit and connecting them to the Olympus changing block and just leaving them. After a while you should get a prompt on the recorder asking if you'd like to charge the battery. Select yes and I suggest leaving them overnight. This can occur when the batteries have been discharged for a period of time even a few days. One tricky thing about this is the Olympus DS-9XXX recorders won't work without the battery unlike other digital recorders that will turn on when connected to power which makes them seems like they are completely dead. One note is that if, when you connect the power, you get a blinking red light above the slide switch, you most likely have a bad battery that needs to be replaced. If it is under warranty it should be replaced no charge and if it isn't you can order one from us here

Q: Dragon Medical Practice Edition 4 Hotfix For Dictation Box Focus Issue

A few weeks back one of our clients brought an issue to our attention where the dictation box would not capture all of the dictations since they updated to version 4.2. We were able to reproduce this issue and the workaround was to downgrade to 4.1.1. For users that rely on the dictation box this had a huge impact on their productivity. Fortunately Nuance has released a patch for version 4.2 that addresses this issue and can be downloaded here . If you have any issues with this or anything else with Dragon Medical Practice Edition please contact us.

Philips SpeechExec 11.5 Now Available
Gallery
Philips SpeechExec 11.5 Now Available

Blog

Philips SpeechExec 11.5 Now Available

Effective February 4, 2020, SpeechExec 11.5 Dictate and Transcribe is [...]

By Ryan Gaudet|2020-02-12T14:24:38-06:00February 11th, 2020|Blog|0 Comments

Free Online Transcription Software Now Available
Gallery
Free Online Transcription Software Now Available

Blog

Free Online Transcription Software Now Available

vScription Transcribe Free Online Transcription Software now available. Includes support for mp3, wav and Ogg Vorbis file types as well as support for Generic IN-USB2 Foot Controls.

By Ryan Gaudet|2020-02-12T14:11:14-06:00January 30th, 2020|Blog|Comments Off

Dictations Not Transferring to Computer When Digital Portable Connected
Gallery
Dictations Not Transferring to Computer When Digital Portable Connected

Blog

Dictations Not Transferring to Computer When Digital Portable Connected

If you are having troubles getting your dictations to transfer to your PC or Mac, follow the steps in this article to help you identify and fix the problem.

By Ryan Gaudet|2020-02-12T14:25:51-06:00January 14th, 2020|Blog|Comments Off

Unable to Upgrade to SpeechExec Pro X
Gallery
Unable to Upgrade to SpeechExec Pro X

Blog

Unable to Upgrade to SpeechExec Pro X

Hi, If you try to unable to upgrade SpeechExec Pro [...]

By Ryan Gaudet|2020-02-12T14:29:04-06:00January 6th, 2020|Blog|Comments Off

How Artificial Intelligence Is Changing Medicine
Gallery
How Artificial Intelligence Is Changing Medicine

Blog

How Artificial Intelligence Is Changing Medicine

Even in its limited use, AI is already helping providers offer their patients better care — whether it’s pre-op, in the OR, or during the recovery process. Here are three ways artificial intelligence is shaking up medicine.

By Ryan Gaudet|2020-02-12T14:30:22-06:00December 11th, 2019|Blog|Comments Off