Blog Archives - Page 2 of 12 - VTEX Voice Solutions Inc

Q: How To Address Battery Issues with Olympus DS-9000 and DS9500 Digital Recorders

Hi, We've had some issues with some of the new DS-9000 and mostly the DS-9500s where the batteries, the LI-92B, appear to be defective or dead. Although we have had a few that have actually been defective, we've found that most of them just need to "reactivated" for lack of a better term. The way we've been able to recover these batteries is by inserting them into the unit, connecting the Micro-USB cable directly to the unit and connecting them to the Olympus changing block and just leaving them. After a while you should get a prompt on the recorder asking if you'd like to charge the battery. Select yes and I suggest leaving them overnight. This can occur when the batteries have been discharged for a period of time even a few days. One tricky thing about this is the Olympus DS-9XXX recorders won't work without the battery unlike other digital recorders that will turn on when connected to power which makes them seems like they are completely dead. One note is that if, when you connect the power, you get a blinking red light above the slide switch, you most likely have a bad battery that needs to be replaced. If it is under warranty it should be replaced no charge and if it isn't you can order one from us here

Q: Dragon Medical Practice Edition 4 Hotfix For Dictation Box Focus Issue

A few weeks back one of our clients brought an issue to our attention where the dictation box would not capture all of the dictations since they updated to version 4.2. We were able to reproduce this issue and the workaround was to downgrade to 4.1.1. For users that rely on the dictation box this had a huge impact on their productivity. Fortunately Nuance has released a patch for version 4.2 that addresses this issue and can be downloaded here . If you have any issues with this or anything else with Dragon Medical Practice Edition please contact us.

Q: How to tell which version of Dragon Medical Practice Edition 4 I have installed

Hi, A while back we wrote a blog post that explained how to tell what version of Dragon Medical Practice Edition you had installed . With version 2, there were a number of updates that made it tricky to know if you were at the latest version if you didn't have auto updates on. With the recent release of version 4, there is only one update currently however it doesn't appear wen you check for updates. The reason for this is most likely because although the latest version is 4.1.1, it won't appear when checking for updates. Also, unfortunately the update isn't currently available as a delta but only as a full install which is just over 4GB. This can make updating difficult if you don't have a decent internet connection and even if you do, it still takes a while to download that monster. Also as of this writing the DVDs that are shipped with DMPE4 are still version 4.0. The current build numbers for Dragon Medical Practice Edition 4 as as follows; DMPE4 Version 4.1.1. - 15.30.350.121 DMPE4 Version 4.0 - 15.10.350.049 These build numbers can be found on the Help-About menu. If you need the 4.1.1 update, please contact us to get a download link. Thanks,

Q: Nuance Dragon Medical Practice Edition 4 Now Available

Its been a long time since Dragon Medical Practice Edition 2 was released and we're happy to announce that Nuance has released it's latest version of its flagship desktop medical speech recognition software, Dragon Medical Practice Edition 4. What happened to version 3 you ask? Well, you didn't miss anything, version 3 was released in Europe but never in North America so that's why there seems to be a missing version. You can purchase DMPE4 from our store here . DMPE4 is shipping January 22 with upgrades being available mid week. Note that there is an upgrade from DMPE2 to DMPE4 which can be purchased here and if you own Dragon Medical Practice Edition 1, you can still upgrade to version 4 (Update May 2019: Upgrades from version 1 to 4 are no longer available) however you need to provide us with your original license key and a screenshot of the About Us page that we must send to Nuance. Some of the new features in Dragon Medical Practice Edition 4 are as follows; Advanced Deep Learning Technology continuously improves performance and accuracy Newly Designed Dragonbar is designed to free up space on your desktop and improve usability Optimized for Touchscreen devices designed to work seamlessly on mobile devices Highest accuracy ever boasting a 99% accuracy without any training If you have any questions or would like more information, please don't hesitate to Contact Us .