What services do we offer?

I have received a tremendous support from VTEX… not only in the set up and starting the program but also later on when I needed help. The program turned up to be surprisingly friendly both in respect to my accent and the use of software…I can recommend without any hesitation VTEX.

Dr. Jan Navratil

RHEUMATOLOGIST

Onsite Services – setup, training, customization etc. If you are in the Winnipeg area and would like onsite support, we charge an additional $72.00 per onsite visit and this does not count towards your customization time or training for the Gold and Platinum Support Packages.

Customization – is maximizing the product’s settings to make the software work at top performance. Your device or software may come with many different features. We help you select the ones you need.

Integration – is how the software is setup for your practice. We can show you how to integrate the software to fit your practice to maximize your workflow efficiency.

Training – is showing you how to get the most when using your product. We can provide one-on-one training to the user directly or we can spend time with a corporate trainer or IT staff and show then how to train a user to use the product. We have a custom training checklist that we provide that gives the user enough information to use the software to its potential without overwhelming them with features that may not be as useful to them.

Workflow Optimization – is reviewing how you complete your documentation and showing you ways to increase the speed and effectiveness of using your product.

What services do we offer?

Basic Support Package

CAD$99/user/year
  • 1 year remote & telephone support (renewable each year)
Add to Cart

Gold Services Package

CAD$129/user
  • 1 year remote & telephone support.
  • Plus 1 hour of:
  • training
  • setup
  • installation
  • customization
  • configuration
  • hours shareable
Add to Cart

Platinum Services Package

CAD$449/user
  • 1 year remote & telephone support
  • Plus 4 hours of:
  • training
  • setup
  • installation
  • customization
  • configuration
  • hours shareable
Add to Cart

Enterprise Services Package

CAD$6,499/enterprise
  • 1 year remote & telephone support
  • Plus 60 hours of:
  • training
  • setup
  • installation
  • customization
  • configuration
  • hours shareable
Add to Cart

*Regular hourly rate is $149.00/hr without service package. Travel charges apply to on-site visits at a flat rate of $72.00/trip within the Winnipeg area. Additional travel charges may be applied for onsite services outside the Winnipeg area. Platinum Service Packages and Enterprise Service Packages include one complimentary on-site visit at no travel charge with service time still deducted. All items shown are a one-time charge and renewable after one year. Annual remote & telephone support is renewable at $99.00/year. If service package hours are depleted before year-end, regular hourly rates apply. Service packages are available with a purchase of a product from VTEX Voice Solutions and can only be purchased within 30 days of the purchase date.

 

These are many ways that we can make your product an easier and more effective tool for your practice.

Contact us today to learn more about “What We Can do For You!”

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Applications that support the IN-USB2

  • Accuscribe
  • All N' One Digital Wav AudioScribe
  • Arrendale Transcribe+ by Arrendale Associates, Inc.
  • AudioWav Player by Dataworxs Systems
  • BayScribe
  • BCB/VoiceIQ - PlayALL XTRA
  • Blackberry AMR Recordings
  • ByteScribe
  • CourtSmart
  • Crescendo
  • CyberPlayer by Dolbey Systems, Inc.
  • DocQscribe
  • ECS PowerPlayer
  • EMDAT by InScribe Version 4.91 and later
  • Empiric Encompass.Net
  • eScription Version 8.0 and later
  • Express Scribe
  • Fusion Voice by Dolbey Systems
  • FTR Gold by FortheRecord
  • FutureNet
  • HPI Sum
  • HTH
  • InqScribe by Inquirium, LLC
  • iPlayer by RTAS
  • Liberty Court Player
  • Medical Transcription Interactive
  • PowerPlayer
  • PowerScribe
  • Rapid Text
  • Start/Stop
  • Sten-Typist
  • TheRecord Player by ForTheRecord
  • Transcription Buddy
  • Turbo Dictation
  • Vianeta
  • VIQ Player by VIQ Solutions Inc.
  • VoiceIQ
  • Wav Pedal
  • WebCorrect
  • Webmedx
  • WinScribe
  • And More!

Applications that support the Olympus RS-31

  • Olympus AS2400
  • Olympus AS7000
  • Olympus DS3500 (with Dock)
  • Olympus DS7000 (with Dock)
  • Other Compatible Software

Applications that support the Olympus RS-31

  • Olympus AS2400
  • Olympus AS7000
  • Olympus DS3500 (with Dock)
  • Olympus DS7000 (with Dock)
  • Other Compatible Software
You will not be billed under the end of the trial and we will send out a reminder 7 days before the end of the trial
30 Day Free SayIt Trial Request Form
After signing up, you will receive an email confirming your request. You will receive your login information and quick start guide via email usually within one hour of registering between M-F 8:30-5:00 CST. You contact us by phone at (866) 992-2994 to expedite your request.